@charset "UTF-8";
:root{--ink:#202a26;--muted:#68736d;--bg:#f6f7f3;--card:#fff;--line:#e4e8e1;--lime:#c9ed82;--green:#305846;--orange:#ab541d;--blue:#28688c;--red:#ac403c;--radius:22px;--shadow:0 5px 24px #1e332508}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;color:var(--ink);background:var(--bg);font-family:"Segoe UI",system-ui,-apple-system,sans-serif;font-size:15px;line-height:1.55}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button,a{touch-action:manipulation}a{color:inherit;text-decoration:none}img{max-width:100%}h1,h2,h3,p{overflow-wrap:anywhere}h1{font-size:clamp(30px,3.5vw,44px);line-height:1.12;letter-spacing:-.045em;margin:0;font-weight:750}h2{font-size:21px;line-height:1.3;letter-spacing:-.025em;margin:0 0 18px}h3{font-size:17px;margin:0 0 8px}p{margin:0 0 14px}small,.small{font-size:13px}.muted{color:var(--muted)}.eyebrow{font-size:11px;font-weight:750;letter-spacing:.13em;text-transform:uppercase;color:var(--green);margin:0 0 9px}.lead,.intro{color:var(--muted);margin:12px 0 0;max-width:640px;font-size:15px}.icon{width:21px;height:21px;flex-shrink:0;stroke:currentColor;fill:none;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}[hidden]{display:none!important}.sr-only{position:absolute;clip:rect(0,0,0,0);width:1px;height:1px;overflow:hidden}.skip{position:absolute;top:-100px;left:20px;z-index:100;background:#fff;padding:12px}.skip:focus{top:12px}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:3px solid #6d9676;outline-offset:4px}
.top{border-bottom:1px solid var(--line);background:#fff;position:sticky;top:0;z-index:30}.top-inner{max-width:1260px;margin:auto;min-height:80px;display:flex;align-items:center;gap:28px;padding:12px 28px}.brand{display:flex;align-items:center;gap:10px;font-size:18px;font-weight:800;letter-spacing:-.04em;white-space:nowrap}.mark{width:38px;height:40px;display:grid;place-items:center;border-radius:12px;background:var(--lime);color:var(--ink);font-size:22px;transform:rotate(-5deg)}.mark .icon{transform:rotate(5deg)}.nav{display:flex;align-items:center;gap:4px;margin-right:auto}.nav a{display:flex;align-items:center;gap:7px;min-height:44px;padding:8px 12px;font-size:14px;border-radius:10px;color:var(--muted);font-weight:600}.nav a:hover{background:var(--bg)}.nav a.active{background:#edf3e5;color:#34573e}.user{display:flex;align-items:center;gap:9px;margin-left:auto}.avatar{display:grid;place-items:center;width:36px;height:36px;overflow:hidden;border-radius:50%;background:#ebefe4;font-size:12px;font-weight:800}.avatar img{width:100%;height:100%;object-fit:cover}.user-copy{font-size:12px}.user-copy strong{display:block}.user-copy span{color:var(--muted)}.logout{background:none;border:0;color:var(--muted);cursor:pointer;min-height:44px;min-width:44px;display:grid;place-items:center}.page{max-width:1200px;width:calc(100% - 56px);margin:0 auto;padding:40px 0 72px}.page-head{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:30px}.breadcrumb{display:flex;gap:7px;color:var(--muted);font-size:13px;margin-bottom:20px}.breadcrumb a:hover{text-decoration:underline}.button{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:48px;padding:12px 20px;border:1px solid transparent;border-radius:12px;font-weight:650;font-size:14px;cursor:pointer;line-height:1.2;transition:background .15s,transform .15s}.button:hover{transform:translateY(-1px)}.button-dark{background:var(--green);color:#fff}.button-dark:hover{background:#234a38}.button-lime{background:var(--lime);color:#243624}.button-lime:hover{background:#bde66a}.button-ghost{background:#fff;border-color:var(--line)}.button-danger{background:#fff1ef;color:var(--red);border-color:#efd3cc}.button-small{padding:9px 14px;min-height:42px;font-size:13px}.button:disabled{opacity:.5;cursor:wait;transform:none}.wide{width:100%}.link{color:var(--green);text-decoration:underline;text-underline-offset:3px}.text-button{border:0;background:none;padding:10px;color:var(--muted);cursor:pointer;min-height:44px;font-size:13px}.card{border:1px solid var(--line);border-radius:var(--radius);background:var(--card);box-shadow:var(--shadow);min-width:0}.card-pad{padding:28px}.grid{display:grid;gap:20px}.grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.split{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(300px,1fr);gap:24px;align-items:start}.stack{display:grid;gap:12px}.row{display:flex;justify-content:space-between;align-items:center;gap:16px}.wrap{flex-wrap:wrap}.divider{height:1px;background:var(--line);margin:22px 0}.section-head{display:flex;align-items:center;gap:10px;margin-bottom:20px}.section-head h2{margin:0}.section-head .icon{color:var(--green)}.ref{display:inline-flex;font-size:12px;font-weight:650;letter-spacing:.04em;color:#536155;background:#f1f4ed;padding:5px 9px;border-radius:7px;font-variant-numeric:tabular-nums}.badge{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;padding:5px 10px;border-radius:999px;white-space:normal}.badge::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}.badge-new{color:#96551a;background:#fff3df}.badge-waiting,.badge-awaiting_customer{color:#805d15;background:#fcf4d8}.badge-in_progress{color:#2b6083;background:#e9f2fa}.badge-completed,.badge-paid{color:#326144;background:#e8f3e7}.badge-neutral,.badge-cancelled{color:#647065;background:#eff1ed}.badge-disputed{color:#a33d37;background:#fff0ed}.notice-new{background:#fcf4d8;color:#855c1c}.flash,.error-box{padding:15px 18px;border-radius:12px;border:1px solid #cfdfc1;background:#f0f7e7;color:#355432;margin-bottom:22px;font-size:14px}.error-box{background:#fff3ef;border-color:#f0cec5;color:#a3453a}.error-box ul{margin:5px 0 0;padding-left:18px}.field{display:grid;gap:7px;min-width:0}.field label,.field-label{font-size:13px;font-weight:650;color:#3d4941}.field input,.field select,.field textarea{display:block;width:100%;min-height:48px;border:1px solid #d7ded3;border-radius:10px;background:#fff;padding:11px 13px;color:var(--ink);outline:none}.field textarea{resize:vertical;min-height:114px;line-height:1.5}.field input:hover,.field select:hover{border-color:#a4b29b}.field input:focus,.field select:focus,.field textarea:focus{border-color:#708f60;box-shadow:0 0 0 3px #c9ed8235}.field input[aria-invalid=true]{border-color:var(--red)}.field input[type=file]{padding:8px;font-size:13px}.field input[type=file]::file-selector-button{border:0;padding:8px 12px;border-radius:6px;background:#edf3e5;margin-right:10px;cursor:pointer}.hint{font-size:12px;color:var(--muted)}.field-error,.error{color:var(--red);font-size:12px}.required{color:#94533e}.full{grid-column:1/-1}.choice-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.choice,.type{position:relative}.choice input,.type input{position:absolute;opacity:0;width:1px;height:1px}.choice label{display:flex;align-items:center;gap:12px;min-height:74px;padding:14px;border:1px solid var(--line);border-radius:12px;background:#fff;cursor:pointer;font-size:14px;font-weight:600}.choice label .icon{color:#67835a}.choice input:checked+label,.type input:checked+label{background:#f1f7e8;border-color:#739559;box-shadow:inset 0 0 0 1px #739559}.choice input:focus-visible+label,.type input:focus-visible+label{outline:3px solid #91ad72;outline-offset:3px}.choice label small{display:block;font-weight:400;color:var(--muted);margin-top:4px}.check{display:flex;align-items:center;gap:8px;font-size:13px;cursor:pointer}.check input{accent-color:var(--green);width:17px;height:17px}.stepper{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin-bottom:30px}.step-link{border:0;text-align:left;background:none;padding:0;cursor:pointer;min-width:0;color:var(--muted);font-size:12px;line-height:1.3}.step-link::before{content:"";display:block;height:4px;background:#e5eadd;margin-bottom:10px;border-radius:8px}.step-link.active{color:var(--green);font-weight:700}.step-link.active::before{background:#7da555}.step-body h2{font-size:24px}.form-actions{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-top:24px;margin-top:28px;border-top:1px solid var(--line)}.form-actions .button:last-child{margin-left:auto}.price-note{padding:15px 18px;background:#f1f6e9;border:1px solid #dfebce;border-radius:13px;font-size:13px}.price-note strong{display:block}.big-money{font-size:clamp(32px,3.6vw,48px);font-weight:750;letter-spacing:-.045em;line-height:1.1;font-variant-numeric:tabular-nums}.money{font-variant-numeric:tabular-nums}.summary-lines{display:grid;gap:0;margin:0}.summary-lines>div{display:grid;grid-template-columns:110px 1fr;gap:18px;padding:13px 0;border-bottom:1px solid var(--line)}.summary-lines>div:last-child{border:0}.summary-lines dt{color:var(--muted);font-size:13px}.summary-lines dd{margin:0;font-size:14px;overflow-wrap:anywhere}.stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-bottom:28px}.stat{background:#fff;border:1px solid var(--line);border-radius:17px;padding:20px;display:flex;align-items:center;gap:16px}.stat-icon{display:grid;place-items:center;width:44px;height:44px;flex-shrink:0;background:#f1f5e9;color:var(--green);border-radius:13px}.stat strong{font-size:25px;line-height:1;display:block}.stat span{font-size:12px;color:var(--muted)}.toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:20px}.tabs{display:flex;gap:5px;flex-wrap:wrap}.tab{font-size:13px;padding:10px 13px;min-height:40px;border-radius:10px;color:var(--muted)}.tab.active{background:#fff;box-shadow:0 1px 5px #21311b10;color:var(--green);font-weight:700}.search{display:flex;align-items:center;gap:8px}.search input{border:1px solid var(--line);padding:11px 13px;border-radius:10px;width:220px;background:#fff;font-size:13px}.issue-list{display:grid;gap:16px}.issue{background:#fff;border:1px solid var(--line);border-radius:18px;padding:24px;display:grid;grid-template-columns:1fr auto;gap:20px;transition:border-color .15s,box-shadow .15s}.issue:hover{border-color:#acc293;box-shadow:var(--shadow)}.issue h2{font-size:20px;margin:12px 0 6px}.issue p{font-size:14px;color:var(--muted);margin:0}.issue-meta{display:flex;flex-wrap:wrap;gap:8px 18px;margin-top:18px;font-size:13px;color:var(--muted)}.issue-meta span{display:inline-flex;align-items:center;gap:7px}.issue-meta .icon{width:16px;height:16px}.issue-side{display:flex;align-items:flex-end;flex-direction:column;justify-content:space-between;gap:15px}.empty{padding:52px 24px;text-align:center;border:1px dashed #bccdb0;background:#fff;border-radius:22px}.empty .icon{width:42px;height:42px;margin-bottom:18px;color:#67835a}.empty strong{font-size:22px;display:block}.empty p{color:var(--muted);margin:10px auto 24px;max-width:400px}.professional-card{display:flex;align-items:center;gap:14px;min-width:0}.professional-photo{width:56px;height:56px;flex-shrink:0;object-fit:cover;border-radius:16px;border:1px solid var(--line)}.professional-photo-large{width:76px;height:76px}.professional-placeholder{display:grid;place-items:center;background:#e5eddb;color:#4b6840;font-weight:750}.professional-card strong{display:block}.arrival-alert{background:#e9f2df;border:1px solid #cfdfbb;border-radius:20px;padding:25px 28px;display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:24px}.arrival-time{font-size:30px;font-weight:750;letter-spacing:-.04em}.timeline{display:flex;gap:0;margin:20px 0 10px}.timeline-item{position:relative;flex:1;font-size:12px;color:var(--muted);padding-top:35px}.timeline-item::before{content:"";position:absolute;left:0;right:0;top:9px;height:2px;background:var(--line)}.timeline-item:last-child::before{display:none}.timeline-item b{position:absolute;top:0;left:0;z-index:1;width:21px;height:21px;border-radius:50%;background:#e7eae3;border:3px solid #fff;box-shadow:0 0 0 1px #dce3d6}.timeline-item.done b,.timeline-item.current b{background:#81a95e}.timeline-item.current{color:var(--green);font-weight:700}.timeline-item.current b{box-shadow:0 0 0 4px #ecf4e2}.update-row{padding:15px 0;border-bottom:1px solid var(--line);font-size:13px}.update-row:last-child{border:0}.update-row p{margin:5px 0}.update-row small{color:var(--muted);font-size:12px}.photos{display:flex;flex-wrap:wrap;gap:10px;margin:15px 0}.photos img{width:90px;height:90px;object-fit:cover;border-radius:10px;border:1px solid var(--line)}details{border-top:1px solid var(--line);padding-top:16px;margin-top:16px}summary{cursor:pointer;min-height:40px;font-size:14px;font-weight:650;list-style:none}summary::after{content:"+";float:right;color:var(--muted)}details[open]>summary::after{content:"−"}.arrival-form{display:flex;align-items:end;gap:10px;flex-wrap:wrap}.arrival-form .field{flex:1;min-width:220px}.pagination{display:flex;align-items:center;justify-content:center;gap:16px;margin-top:24px;font-size:13px}.notice-tray{position:fixed;bottom:22px;right:22px;z-index:60;max-width:370px;background:var(--green);color:#fff;padding:19px;border-radius:16px;box-shadow:0 8px 40px #0002}.notice-tray p{margin:6px 0 12px;font-size:13px}.notice-tray a{text-decoration:underline}.notice-tray button{float:right;color:#fff;border:0;background:none;font-size:22px;cursor:pointer}.review-stars{display:flex;flex-direction:row-reverse;justify-content:flex-end;gap:4px}.review-stars input{position:absolute;opacity:0;width:1px}.review-stars label{font-size:34px;color:#a4af9a;cursor:pointer;padding:0 5px}.review-stars input:checked~label{color:#728e26}.review-stars input:focus-visible+label{outline:3px solid var(--green)}.auth-page{min-height:100vh;display:grid;place-items:center;padding:32px}.auth-shell{display:grid;grid-template-columns:.88fr 1.12fr;width:min(1060px,100%);border:1px solid var(--line);border-radius:28px;overflow:hidden;box-shadow:0 20px 80px #263d1f08;background:#fff}.auth-side{padding:42px;display:flex;flex-direction:column;background:#eef3e4;position:relative;overflow:hidden}.auth-side h1{font-size:44px;margin-top:42px}.auth-side p{color:var(--muted);font-size:15px;margin:16px 0 0}.auth-side img{height:240px;width:100%;object-fit:contain;margin-top:24px}.auth-side .footnote{margin-top:auto;padding-top:20px;font-size:12px}.auth-form{padding:42px 48px}.auth-form h1{font-size:30px}.auth-form .intro{margin:10px 0 26px}.auth-form .grid{gap:18px}.types{display:grid;grid-template-columns:1fr 1fr;gap:8px}.type label{display:block;cursor:pointer;font-size:14px;padding:13px;border:1px solid var(--line);border-radius:10px;text-align:center}.switch{text-align:center;color:var(--muted);font-size:14px;margin:22px 0 0}.switch a{font-weight:650;color:var(--green)}.password-wrap{position:relative}.password-wrap input{padding-right:68px}.password-toggle{position:absolute;right:4px;top:4px;bottom:4px;border:0;background:none;padding:0 10px;cursor:pointer;color:var(--green);font-size:12px}.compact-note{background:#f7f8f4;border-radius:12px;padding:15px;font-size:13px;color:var(--muted);margin-top:20px}.operator-details{margin-top:20px}.operator-tools{display:grid;grid-template-columns:1fr 1fr;gap:24px}.table-scroll{overflow:auto}.users-table{width:100%;border-collapse:collapse;font-size:14px}.users-table td,.users-table th{text-align:left;padding:16px 10px;border-bottom:1px solid var(--line)}.users-table th{font-size:12px;color:var(--muted);font-weight:650}.footer-note{font-size:12px;color:var(--muted);text-align:center;margin-top:32px}
@media(max-width:1000px){.top-inner{gap:14px;padding-inline:20px}.nav a{font-size:12px;padding:8px}.user-copy{display:none}.page{width:calc(100% - 40px)}.split{grid-template-columns:minmax(0,1.35fr) minmax(270px,1fr)}.card-pad{padding:22px}.auth-form{padding:32px}.auth-side{padding:32px}.auth-side h1{font-size:36px}}
@media(max-width:760px){.top-inner{min-height:66px;padding:10px 18px}.brand{font-size:17px}.nav{position:fixed;bottom:0;left:0;right:0;z-index:40;justify-content:space-around;padding:8px 8px max(8px,env(safe-area-inset-bottom));border-top:1px solid var(--line);background:#fff;gap:1px}.nav a{flex-direction:column;gap:4px;padding:5px 8px;font-size:10px;min-height:48px;flex:1}.nav .icon{width:20px;height:20px}.page{width:calc(100% - 32px);padding:28px 0 100px}.page-head{align-items:flex-start;flex-direction:column;gap:16px;margin-bottom:24px}.page-head>.button{width:100%}.split,.grid-2,.grid-3,.operator-tools{grid-template-columns:1fr}.card-pad{padding:22px}.stats{gap:8px}.stat{padding:14px 10px;gap:8px;align-items:flex-start;flex-direction:column}.stat-icon{width:34px;height:34px;border-radius:10px}.stat strong{font-size:23px}.stat span{font-size:11px}.toolbar{align-items:stretch;flex-direction:column}.search input{width:100%;flex:1}.issue{grid-template-columns:1fr;padding:20px;gap:15px}.issue-side{flex-direction:row;align-items:center}.choice-grid{grid-template-columns:1fr 1fr}.choice label{padding:12px;gap:9px;font-size:13px}.arrival-alert{align-items:flex-start;flex-direction:column;padding:22px}.arrival-time{font-size:26px}.timeline-item{font-size:10px;padding-right:5px}.stepper{gap:6px}.step-link{font-size:11px}.summary-lines>div{grid-template-columns:90px 1fr;gap:12px}.notice-tray{bottom:84px;left:16px;right:16px;max-width:none}.auth-page{padding:16px;display:block}.auth-shell{grid-template-columns:1fr;border-radius:20px}.auth-side{padding:20px}.auth-side h1,.auth-side p,.auth-side img,.auth-side .footnote{display:none}.auth-form{padding:26px 22px}.auth-form .grid-2{grid-template-columns:1fr}.full{grid-column:auto}.row{gap:12px}.row.wrap{align-items:flex-start}.big-money{font-size:38px}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*::before,*::after{transition:none!important;animation:none!important}}
@media print{.top,.nav,.button,form,.notice-tray,.no-print{display:none!important}.page{width:100%;padding:0}.card{box-shadow:none;break-inside:avoid}.split{display:block}}
#issueForm,article[id]{scroll-margin-top:105px}.step-body:focus{outline:none}